Timeshare and vacation ownership technology provider SPI software announced this week that Kassandra Lennox has joined its Partner Training & Implementation team. Lennox brings with her more than a decade of hotel management and training experience.  Lennox has a distinguished career leading and training staff in front desk, reservations, revenue management and night audit.  

 

Lennox is the most recent addition to SPI Software’s growing team and supports its rapidly expanding Spanish speaking client partners in Mexico and Latin America. “The opportunity with SPI is the perfect fit for my experience, skills, and passion.  I love working with hotel people and helping them easily use technology to increase guest satisfaction, efficiency and profit”, states Lennox.

 

“Kassandra’s hotel and training background are a winning combination for our client partners” says Jeff Wilder, Vice President of Client Services. “Highly qualified and professional team members are hard to find, and the bilingual requirement makes it even tougher.  The Spanish speaking market is rapidly growing and often underserved.  Kassandra is the perfect addition for carrying out SPI’s mission and partnership promise of best-in-class service.”

 

Lennox is a Florida native and earned her Bachelor of Arts in Spanish and Latin Studies from Lake Forest College.  Prior to joining SPI she has excelled in numerous positons with Mandarin Oriental, Biltmore Hotel and Acqualina Resort & Spa on the Beach.